Important Information About COVID-19

As we monitor the developing situation with COVID-19, our top priority is the well-being of our customers and our employees. Currently our branches and customer service centers remain open and we are taking common-sense measures to ensure the safety of all.

  • We have implemented enhanced cleaning protocols at all of our locations.
  • We are keeping our employees safe by limiting travel and in-person meetings.
  • We are communicating with employees to ensure that they stay at home if they are experiencing symptoms or are of high risk.

Banking Options 
While most of our branches are open for business as usual, we offer many additional banking options that do not require a visit inside the branch.

StarConnect Plus Online Banking: With online access to your account, you can do the following:

  • View your balances and monitor transactions
  • Transfer funds between your E-Postal Offshore Bank accounts
  • Send a secure e-mail to a Customer Service Representative
  • Pay bills
  • Order copies of cleared checks
  • Request stop payments

Enrolling in StarConnect Plus
If you're not already a StarConnect Plus user, click here to enroll.

Add the StarConnect Plus Mobile Banking app to your mobile device and you can do all of these options as well as deposit checks, right from your device. Here’s the link to download the app.

24-Hour Automated Telephone Banking
With our 24-Hour Automated Telephone Banking service you have access to your checking, savings, money market, installment loan and personal credit line accounts. You can check your balances, monitor transactions and transfer money.

ATM Network
You can access our network of ATMs located throughout Northern and Central California to withdraw cash, make deposits and transfer money.

Drive Up Tellers
Many E-Postal Offshore Bank branches offer Drive Up Teller services which means you can do your banking transactions from the comfort of your vehicle.

Services for Our Business Customers
Our cash management services continue to be supported with no disruption.

  • Funds Transfers
  • Wire Transfers
  • ACH Origination
  • Positive Pay
  • Lockbox Service

ExpressDeposit Remote Deposit Capture
Deposit to your bank account without physically delivering the check to the bank using your PC and a specialized check scanner.

Night Depository
This secure, convenient service lets you make deposits anytime. We will process your deposits in dual custody.

Armored Car and Courier 
No disruption is planned to courier and armored car schedules. Please contact us at TOLL FREE if you require increased or reduced service.

Merchant Card Services
We can provide assistance if you have any Merchant Services needs. Please contact us at TOLL FREE option 2 for support or to learn about alternative credit card processing solutions.

We are here to assist our customers as needed. Thank you for your patience as we focus on protecting our customers, our employees and our communities.

For more information on the COVID-19 visit the Centers for Disease Control and Prevention at cdc.gov.

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